Platform FAQ

The first lesson goes live on May 1!

The first lesson goes live on Monday, May 1, 2023. If you're here before the official launch, introduce yourself to the group in the next lecture and let's get to know each other!

No experience as a VA?

If you have ZERO experience as virtual assistant, I want you to take this free 4-day course before you start the membership.

The course is designed specifically for the "I don't yet know what my services, rates, or ideal clients are, and I haven't really thought about what it's like to start a business yet" kind of person. If that describes you, you must start with the Virtual Assistant Launchpad.

If you start VA Insiders without the basics (like services you plan to offer, starting rates, and yours hours of operation) this membership will be too advanced.

If you're a step above ground 0, read on. 🚀

New content is released weekly. You'll get an email letting you know when content is available. The first two weeks of each month are dedicated to growing your business, while the last two weeks of each month are dedicated to a specific skill.

FAQ time.

Check out links to these common troubleshooting issues:

  1. Forgot how to log into Teachable: Click here for step-by-step directions to get back to the course.
  2. The course isn't loading: Click here to fix common technical issues, like updating your browser or clearing your cache.
  3. Updating your student profile: Click here to update things like your profile name, email address, or password.
  4. The sound and/or videos aren't playing correctly: Click here to troubleshoot common technical issues.
  5. Payment cannot be completed: Click here to troubleshoot payment issues.
  6. Cancel the membership: Click here to learn to manage and cancel your membership.
  7. Request a refund: Click here to learn more about refund policies and how to request a refund.
  8. Need something else? Get in touch at [email protected]

Complete and Continue