Skills covered include:
Calendar Management: Learn to access client's calendars, schedule appointments/meetings, best online tools, and more.
Inbox Management: Learn to request access to client's inboxes, send emails on client's behalf, create filters and priority systems.
Expense Reporting: Learn the basics of expense reporting and about some of the most common corporate expense systems.
Social Media Maintenance: Learn how to automate social media posts, including a mix of free and paid tools, and track metrics.
Research: Learn how to provide easy-to-digest comparative, data, and informational research to your clients.
Lead generation: Learn how to find any email and create lists of leads (or potential clients) for your own client's business.
Event planning: Learn how to research and book vendors and manage guest lists and budgets.
Travel booking: Learn to research the best flights, hotels, vacation rentals, car rentals, book with peace of mind, and check clients into travel ahead of time.
Photo/Presentation Editing: Learn the basics of editing photos and presentations, including the best free online tools that go way beyond Canva.
Making purchases: Learn the proper way to make a purchase on a client's behalf.
But wait! What if your client requests something that you're totally unfamiliar with? The double-edged sword of working as a freelance VA is that you are responsible for your own continuing education. You'll learn about strategies to help you manage tasks that are WAY above your head (without losing your clients).
We'll also cover basics about back-off-office training, like how to invoice clients, keep their data stored safely, and why you might consider end-of-week reports or weekly check-ins.